Shipping Policy

Thank you for shopping with SenseXR (TechXR Innovations Private Limited). This policy explains how and when your order is dispatched and delivered.
Order Processing

Orders are processed within [1–2] business days of confirmation. Orders placed on Sundays or public holidays are processed on the next business day. You will receive a confirmation, and tracking details once your order is dispatched.
Shipping Coverage

We currently ship across India. We are unable to deliver to international addresses at this time.
Shipping Charges

Shipping is free on all orders within India.
Delivery Timelines

Once dispatched, orders are typically delivered within [4–7] business days, depending on your location. Metro and Tier-1 cities are usually faster; remote and non-serviceable PIN codes may take longer.
Estimated timelines are indicative and not guaranteed. Delays may occur due to courier constraints, weather, regional disruptions, or other factors beyond our control.
Order Tracking

A tracking link is shared via SMS/email once your order ships. You can use it to monitor your shipment's status. For tracking issues, contact us using the details below.
Address Accuracy

Please ensure your shipping address and contact number are complete and correct at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details. If a parcel is returned to us due to an incorrect address or repeated failed delivery attempts, re-shipping may require coordination with our team.
Failed / Undelivered Shipments

If a courier is unable to deliver after multiple attempts, or the package is unclaimed, it may be returned to our warehouse. Our team will reach out to arrange redelivery where possible.
Damaged or Missing Items

If your package arrives damaged or tampered with, do not accept it, or record it at the time of delivery and contact us within [48 hours]. For returns, refunds, or warranty claims, please refer to our Return/Refund Policy and Warranty Policy.
Contact Us

For any shipping-related queries:

TechXR Innovations Private Limited

SF-15, Second Floor, Aakriti Business Centre, Aakriti Eco City, Bhopal, India – 462026

Phone: +91-7314621321

Email: sensexr@techxr.co